If you are feeling grateful for the help you have received please email firstname.lastname@example.org so that we can celebrate this with others, including the Korus Connect workers you have appreciated.
All people that work for Korus Connect have a Working With Children Check.
Some people (like a school chaplain) have other checks such as a Police Record Check.
These help to make our people safe.
Click here to read our Child Safety Policies (Child-friendly versions)
Employees and volunteers must follow a set of rules about their behaviour so they act and behave safely with children and young people.
Our employees and volunteers learn about child safety and how to keep children and young people safe.
We will always listen to you if you have something to say about Korus Connect, our policies and procedures or one of our employees or volunteers.
We will listen to your complaint, and maybe ask some questions to understand the complaint better. We will offer you support if you need it. We then investigate the complaint and will determine an outcome after the investigation is complete. The outcome may require us to report to certain authorities. We will also notify you of the outcome. Where appropriate, disciplinary action will be taken against the employee and/or volunteer.
If you wish to raise a concern or lodge a complaint, please contact the Child Safety Officer at 0481 585 995 during school hours or email email@example.com. Please provide as much detail as possible to assist our investigation.
A complaint concerning the CEO can be made to the Chair of the Board of Directors at the email address of firstname.lastname@example.org.
Here are some other links that may be helpful to you:
Beyond Blue or phone 1300 22 4636
Kids Helpline or phone 1800 55 1800
Headspace or phone 1800 650 890