Child Safety — For Children

Love to hear from you

If you are feeling grateful for the help you have received please email so that we can celebrate this with others, including the Korus Connect workers you have appreciated. 

How we keep you safe
Safety checks

All people that work for Korus Connect have a Working With Children Check.
Some people (like a school chaplain) have other checks such as a Police Record Check.
These help to make our people safe.

Click here to read our Child Safety Policies (Child-friendly versions)


Employees and volunteers must follow a set of rules about their behaviour so they act and behave safely with children and young people.

It is called a Child Safety Code of Conduct.


Our employees and volunteers learn about child safety and how to keep children and young people safe.

Our promise

We will always listen to you if you have something to say about Korus Connect, our policies and procedures or one of our employees or volunteers.

Complaints process

We will listen to your complaint, and maybe ask some questions to understand the complaint better. We will offer you support if you need it. We then investigate the complaint and will determine an outcome after the investigation is complete. The outcome may require us to report to certain authorities. We will also notify you of the outcome. Where appropriate, disciplinary action will be taken against the employee and/or volunteer.

If you wish to raise a concern or lodge a complaint, please contact the Child Safety Officer at 0481 585 995 during school hours or email Please provide as much detail as possible to assist our investigation. 

A complaint concerning the CEO can be made to the Chair of the Board of Directors at the email address of

Other places to get help

Here are some other links that may be helpful to you:

Life Line or phone 13 11 14 

Beyond Blue or phone 1300 22 4636 

Kids Helpline or phone 1800 55 1800

Headspace or phone 1800 650 890