If you are feeling grateful for the help you or your child has received please email firstname.lastname@example.org so that we can celebrate this with others, including the Korus Connect workers you have appreciated.
Korus Connect’s commitment to child safety is reflected in our training, recruitment practices and policies.
Child safety, including cultural safety, is included in our training of paid and volunteer workers. Potential workers are screened for their understanding, commitment and compliance with child safe requirements and expectations. All applicants must hold a valid Working with Children Check and all school and community-based workers must also disclose the results of a National Police Records Check issued within the previous 12 months.
Korus Connect is committed to the right of all children and young people to feel and be safe. This includes the right to be heard and be respected, regardless of their background, ability or any other difference.
Click here to read our relevant policies.
Below we detail the rigorous process we follow in employing and managing our chaplains to ensure they are trained and would work well with children and young people.
Chaplains Recruitment and Oversight Process
If you wish to raise a concern or lodge a complaint, please contact the Child safety officer at 0481 585 995 during school hours or email email@example.com. Please provide as much detail as possible to assist our investigation.
A complaint concerning the CEO can be made to the Chair of the Board of Directors at the email address of firstname.lastname@example.org.
A report can be made by anyone, including a:
Call 000 if a child is in immediate danger.
Any concerns or complaints may be reported, including:
Korus Connect may receive complaints from various communication channels including but not limited to:
All Korus Connect Head Office employees are trained to receive child safety complaints and will forward the complaint to the Child Safety Officer at email@example.com or call at 0481 585 995
The Manager dealing with the complaint will:
Once the investigation has been completed an outcome will be decided. The relevant child, parent, carer, employee and/or volunteer will be notified of the outcome of the investigation. Where appropriate, disciplinary action will be taken against the employee and/or volunteer. Korus Connect will then review its risk management plans, policies and procedures and update where necessary.